Archipelago International
Meet Your Team
Charles has over 40 years of experience in the hotel industry. He has opened resorts in Cancun, Cabo San Lucas, Puerto Vallarta, Palm Springs, Park City, San Francisco, Hawaii, Guam, Jakarta, and Bali. Charles was instrumental in building the largest hotel chain in Hawaii and has been a pioneer in the industry, bringing the condotel concept to Indonesia. Charles created Archipelago in 1997 and has been living in Southeast Asia ever since.
President & CEO
Coming from Ireland, John has worked for over 30 years in the hotel and restaurant business in Dublin, London, Paris, and Copenhagen. He moved to Indonesia more than 15 years ago managing and opening new hotels and resorts. He is responsible for the rapid growth of the company's seven core brands ranging from 2-star to 5-star. John received his MBA from the University of Leicester in England.
VP of Business Development
Norbert has more than 25 years of hotel industry experience in Indonesia, the USA, Germany, Belgium, Spain, and Austria. His most recent positions include Director of Operations at The InterContinental Bali Resort, General Manager at the Swiss-Belhotel Golden Sand Resort Vietnam, and Director of Sales & Marketing at the Mandarin Oriental, Jakarta.
VP of Sales & Marketing
With more than 20 years of hospitality experience at dynamic city hotels and pristine beach resorts throughout Vietnam, Malaysia, Singapore, and Indonesia, Sam has found his passion in Southeast Asia. He has also spent extensive time in New York City, where he worked for some of the most iconic lifestyle hotels, as well as in Germany and Turkey.
VP of Finance
Heru brings over 20 years of experience in the hospitality industry in different parts of Indonesia. He has served as the financial controller of international brands such as Hilton, Intercontinental and the Accor group prior to joining Archipelago International, and today, Heru oversees the finance divisions of all of Archipelago's properties.
Vice President - Human Resources & Development
Faisal has more than 25 years experience in leading Human Resources strategy, organization change and talent development from top tier luxury and upscale hotels such as Raffles, Shangri-La, IHG and Hilton, a remote resort of W Maldives, consulting and FMCG. He has spent 9 years of global HR leadership in emerging countries: Maldives, Saudi Arabia, United Arab Emirates, and Southeast Asia countries. Faisal oversees the Human Resources Corporate strategy and execution to support the vision, mission, and values of Archipelago Indonesia.
Vice President - E-Commerce and Revenue Management
With a strong passion for E-Commerce and Revenue Management, Chris has lead both contracting and sales teams of some of the prominent international B2C and B2B online agencies in Southeast Asia, helping hotels maximize their exposure in the online world. Backed up by 15 years of hospitality experience, he leads the team in balancing the market mix and ensuring that each property's Total REVPAR is optimized to its fullest potential.
VP of Technology & Integration
Graduated from Northeastern University in Boston with a degree in Computer Science, Jules specializes in software development and Internet-related business. He is currently working to automate, integrate and standardize many aspects of our business to ensure that Archipelago International stays at the forefront of this digital age.
Director of Operations
Winston Hanes has more than 20 years of experience with various international hotel chains in Boston, Milan, and Hawaii. Since joining Archipelago International in 1998 he has worked in Jakarta, Bali and Cebu (Philippines) as Executive Chef, Corporate Chef ico F&B, General Manager, and Regional General Manager. He will be coordinating the Operational Regional Managers and assisting all hotel and villa operations to ensure that guest expectations are continually exceeded.
Managing Director of Archipelago Overseas
Gerry has over 25 years of corporate banking, real estate and consultancy experience in hospitality and leisure projects. He is a Chartered Fellow of the Chartered Management Institute in the UK and received his MBA from the University College of Estate Management, Reading, England. He brings multi-industry strategic management expertise to our team, which will assist us in developing our business internationally.